Non Conformance

Module: Inventory

Function: NCR

Handle Pending NC on Standard Jobs

Once a critical job is overdue, it becomes a pending NC (an issue), and needs to be handled within several days (as defined in “Codes” - “Critical category”), or it will become a NC.

1. Double click on the pending NC in the lower pane.
2. Enter the consequence for that the job has not been performed.
3. Click Print report. 

The status has now changed to Pending NC Reported.

The next step is to perform the maintenance job and sign it out as usual. The status of the job will then be changed to Pending NC handled.

The final step is to finish the Pending NC.

1. Double click on the “Pending NC handled” job.
2. Click on the Close pending NC button.
3. Click OK to confirm that you are aware that this action cannot be undone.

Handle Non-Conformance on Standard Jobs

If the pending NC has not been handled within the number of days defined, it becomes a Non-conformance.

To process to handle the NC:

1. Double click on the NC.
2. Give a deadline for the job to be done.
3. Enter the consequence for that the job has not been performed yet.
4. Click Print report. 

The status changes to “Non-conformance reported”. 

The next step is to perform the maintenance job and sign it out as usual. The status of the job is then changed to Non-conformance handled”.

To close the Non-conformance:

1. Double click on the non-conformance.
2. Click Close NC.
3. Click OK on the message that this action cannot be undone.